Tip #3
Be Patient
Mediation involves change.  Parties in a dispute typically see the dispute differently. Each party may or may not understand his or her own interests and needs and those of the other party, and each may have unrealistic expectations.  It takes time to address these issues, and it takes time for minds to change.  […]

Tip #2
Build a Deal
The primary goal in mediation is to create a deal that all parties can accept.  This is fundamentally different from the goal of litigation, which is to win.  This fundamental distinction can perhaps best be understood by way of two contrasting mental images. The first of these mental images is that of […]