Tip #4
Allow Space for Anger
Anger is the inevitable byproduct of frustration, and frustration often results when one’s expectations are thwarted.  In a mediation session, expectations will always be thwarted, and as such anger will invariable arise in a mediation session.  In my experience, some parties interpret the occurrence of anger, and primarily their own, as […]

Kendall C. Reed
©2008
Truths that tend to keep people stuck in a competitive mode.[1]
            Belief in One Objective Reality
The challenge
Most people believe that there is only one true objective reality.  As such, any other explanation or version of what happened is necessarily wrong, and any effort to give an alternative explanation is at best a bad […]